Category: Member Retention

What Is "Community"?

What is a community? What is a culture? Can you define them in one paragraph? How about one word? Chances are, like most business owners,

Read More »

How To Punish Your Clients

Ashley’s first visit to a CrossFit gym was long overdue.   I’ve known Ashley for a LONG time. She’s the ideal client for a CrossFit

Read More »

Do You Know TOO Much?

I can’t count the number of times I’ve been told, “I have self-diagnosed ADD”. I say it myself. But it’s not true. The problem isn’t

Read More »