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A client waves on his way out of the gym, with a caption that reads "why is he quitting your gym?"

When You Don’t Know Why Your Clients Are Leaving

September 13, 2024 News and Views
You can't fix length-of-engagement problems if you don't dig into your numbers. Here's how you keep clients longer.
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A photo of lawyer Matthew Becker and the title "Descent Into Hell: Poor Partnership Planning Can Cost You Everything."

Descent Into Hell: Poor Partnership Planning Can Cost You Everything

September 12, 2024 Podcast
It's not an exaggeration: If you don't plan your business structure carefully, partner problems can sink your gym.
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A photo of a gym staff member pointing to a quote bubble that says "I'm outtie!"

Action Plan: When a Coach Leaves to Open a Gym

September 11, 2024 Member Retention
This is a worst-case scenario for almost every gym owner. Here's why coaches leave, how to prevent it and how to manage departures.
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A black and white photo of a gym client leaving the facility after canceling her membership.

When You’re Bleeding Clients, Do This!

September 10, 2024 Member Retention
It’s time to fix your client churn problem for good. Here's Chris Cooper's detailed plan to help you do it.
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A photo of gym owner Erik Zeyher and the title "Life-Saving Lessons."

Life-Saving Lessons: Gym’s Instant Response Keeps Member Alive

September 9, 2024 Podcast
Erik Zeyher recounts how his staff and members saved a life when a client went into cardiac arrest during warm-up.
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A closeup photo of an AED on the wall at a gym.

Warlock Athletics Saves Life of Member

September 9, 2024 News and Views
Erik Zeyher's team and clients use an AED and CPR to revive a fallen member in New York within minutes of cardiac arrest.
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