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A laptop displays an image of five classical architectural pillars.

5 Things That Actually Improve Retention in Gyms

Want to keep your members longer? Chris Cooper lays out the five pillars of retention in a microgym (and some of them might surprise you).
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A picture of a smiling gym patron and the title "Client Retention Mastery: The 5 Pillars of Retention."

Never Lose a Client Again: The 5 Pillars of Retention

Chris Cooper provides five simple tactics you can use to keep more clients longer. Listen and then take action to grow your business.
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Retention concept: a magnet attracts a number of black metal pawns on a charcoal table.

Retention in Gyms: What Actually Matters?

Chris Cooper explains why length of engagement (LEG) is better than churn if you're measuring retention in a gym.
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Retention concept: a hand adds a wood block with a magnet icon to a pile of blocks with client icons.

The Exact Retention Plan in a 512-Member Gym

Mike Warkentin lays out the structure Rune Laursen uses to move a host of key performance indicators at his large gym in Denmark.
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A photo of gym owner Rune Laursen with the title "512 Members: How BoxLife/CrossFit 5512 Did It in Denmark."

512 Members: How BoxLife/CrossFit 5512 Did It in Denmark

Rune Laursen produces stat after stat to show exactly how he used an amazing retention plan to build a huge client count at his gym.
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An illustration on the time-is-money concept: Vector logo of a clock flowing into dollar symbol.

The “Paying-Itself-Back Role” That Drives Retention

If you track metrics and provide the right training, you'll find that some staff "costs" are actually unbelievably great investments.
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