
The New Client Journey: Reviewing Their Progress
The step most coaches and gym owners skip: Refining a program. Here’s why checking in on clients and altering course will produce a lasting relationship.

The step most coaches and gym owners skip: Refining a program. Here’s why checking in on clients and altering course will produce a lasting relationship.

The daily update. Today’s Tactic: Create content with the help of Chris Cooper’s prompts.

The daily update. Today’s Tactic: Make five of your clients famous on your website and on social media.

The daily update. Today’s Tactic: Plan for your online Murph event.

The daily update. Today’s Tactic: Role-play 10 Goal Review Sessions.

The daily update. Today’s Tactic: Give everyone a clear vision of the future. Reassure them and model the behaviors you want from them.

Seventy clients showed up for your Zoom classes today. Seems great, right? Until you remember that you used to train 110 people per day in your gym. Here’s the metric that really matters.

You pivoted to a brand new delivery system and kept most clients engaged—but you hate online coaching. Here’s what to do.

The daily update. Today’s Tactic: Use our research and data to improve the services you’re delivering or to create new services you can sell.