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An illustration of a giant red hand with a finger pointing the way out of a business.

Exactly What to Say to Fire a Team Member

If you stay in the gym game long enough, you will have to fire a staff member. It’s inevitable. Here's how to do it properly.
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A photo of Two-Brain mentor Josh Martin and the title "Staff Members: Who's Savable and Who Needs to Be Fired?"

Staff Members: Who’s Savable and Who Needs to Be Fired?

The right people can make or break your gym. Here's how to know who's an asset and who needs to get off the bus ASAP.
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A closeup image of silver scissors about to cut the last strands of a frayed green rope.

How Do You Know When to Fire a Staff Member?

Before you decide to can someone, you must determine what’s at the root of your problems. And in some cases, it might be you.
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A photo of a gym client holding up a punch card with the quote "I'm never going to use this!"

Do Not Sell Punch Cards at Your Coaching Gym

Mike Warkentin lays outs 14 reasons gyms should not use punch cards. Reason No. 1: Punch cards don't help clients get results.
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A picture of Robin Sowden-Taylor and the title "How He Filled His Gyms."

Going for Groups: How Rob Sowden-Taylor Filled His Gyms

Want to run a big gym? This entrepreneur pulls back the curtain and explains how he manages 430 total members and classes of 80.
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Four clients perform front squats with medicine balls in a gym.

Tailored Coaching for the Four Client Avatars

Do you coach every client the same way? It's a mistake. Here's how to connect with the 4 personality types you'll find in a gym.
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