John Wooden’s players had higher shot percentages than anyone else. Did he recruit the most accurate shooters? Did he create secret drills, or teach a different hand position on the ball? Most of Wooden’s players had higher shot completion rates than they did in high school. This is abnormal: usually, players become less accurate as they move to higher levels, because the shots become longer and the competition becomes more intense. But Wooden’s players drained a higher percentage of shots in college than they had in high school. As told in John Maxwell’s book, “The 5 Levels of Leadership,” Wooden took a different approach: he watched his players shoot, and noticed where they shot best. Then he stood the player in that spot, and told them “This is your spot. Shoot from here. I’ll design plays to put you in this spot.” True leadership isn’t about making everyone pretty good at everything. A good leader will identify where people can succeed most often, and put them in that position whenever possible. In your gym, you wear many different hats (probably 12 to 14, if we broke them all down separately. I suggest you do just that.) If we gave a name to each, these might be some of them: Account Manager CrossFit Coach Personal Trainer Client Success Manager (CSM) Michael Gerber’s book, “The E-Myth,” will help you identify roles and assign tasks to each. From there, a good leader will identify the BEST person for each position. The qualities of a good Account Manager include: Attention to detail Rigorous review of records Personal contact with every member Inside-out knowledge of your booking/billing system Basic competence in bookkeeping General competence in math Diplomacy (they’re going to have to deal with other people’s money) Tact …and others. It’s not enough to be good at math; the Account Manager has to be able to break bad news to people. Your job, as a ...
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