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The Clogs In Your Funnel (And How To Kill Them)

Your ads probably aren’t the problem.   If you have new leads clicking through your ads and taking the next step, then your ads are working just fine.   When we see reports like this from a client, we know there’s a clog in the funnel:   Ad spend: $100 NSI booked: 12 NSI show rate: 0 FER: 0   This means 12 people saw your ad, and liked it enough to quit social media. They went to your appointment calendar and made a commitment. None of them made that commitment lightly. None of them decided to waste your time. In fact, at that moment, they were firmly committed to showing up and hearing about your business.   Then something stopped them.   Maybe they went to your website and saw something completely different from your ad.   Maybe they looked at you on Facebook and saw the ripped-hands pictures.   Maybe they saw your rates without context.   Maybe they saw pictures of your gym and thought, “Uh…nah.”   Or maybe they booked the appointment, showed up–and something told them “this is NOT what I expected.”   Their mental model didn’t match what they saw. This is called cognitive dissonance.   They went from a professional ad to a dingy dungeon of a gym.   They read your promise of a caring culture and saw your sweaty shirt hanging in your office.   They expected one thing, and saw something completely different. In other words, you failed to live up to your promise before they even did their first squat.   The reason we track metrics in our Two-Brain Marketing mentorship program is because we want to find the clogs in your funnel. In our above example: Ad spend: $100 NSI booked: 12 NSI show rate: 0 FER: 0 …there’s obviously a problem occurring between the time a potential client books their No-Sweat Intro and the time they show ...
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Two-Brain Radio With Sean Woodland, Episode 5: Kirsten Pedri

Sean: 00:02 – Hi everybody, welcome to another edition of Two-Brain Radio with Sean Woodland. On this week’s episode I talk with two-time CrossFit Games athlete and owner of CrossFit Davis. Kirsten Pedri. Two-Brain with Sean Woodland is brought to you by Two-Brain Business. To learn more about creating your Perfect Day as an entrepreneur, book a free call with a mentor at twobrainbusiness.com. Kirsten Pedri has competed at the CrossFit Games as an individual, that was in 2017, and as a master the following year in 2018. She joined me on the phone to talk about her long road to the Games, what motivated her to become a gym owner and what it’s like to train her 99-year-old grandmother. I hope you enjoy the conversation as much as I did. Sean: 00:48 – Kirsten, thanks so much for joining me today. How are things going there in Davis? Kirsten: 00:54 – Things are going great, it’s real hot. Sean: 00:56 – Yeah, it’s that time of year now, man. Those Sacramento Davis summers are not fun. Kirsten: 01:02 – It’s getting hot. It’s critical we have AC in the gym. Sean: 01:04 – That’s certainly helps when you have a hundred-degree weather to deal with. But it’s a dry heat at least. Let’s start by talking about you. How did you first find CrossFit? Kirsten: 01:17 – I found CrossFit, actually I was babysitting for somebody at the time and she knew the person who had owned CrossFit Davis originally, and she mentioned, you know, you should give us a try and I think you’d really like it. And so I went and tried it, and sure enough for whatever reason kept going back, and it was so hard the first time. And then, you know, I mean, it’s funny, I think back to that, and actually my entire life changed from that moment, you know what I mean? ...
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How To Take CONTROL Of Your Business

You’re good at tracking numbers. As a fitness coach, you probably measure your clients’ body fat. You probably measure their progress on workouts and their max front squat. And then you take those numbers and plan the next steps. Right? The best coaches take control of the client’s journey to fitness. But not all coaches do. In business, you have to measure your profit, your revenue, and your expenses. But that’s where most gym owners stop. They can report their numbers to their mentor every month; they know where to find ARM and LEG in their management software. They know how to check their bank account. Some even know how to find leaks in their marketing funnel! But they don’t DO anything with the numbers. Instead of using their numbers to control their business, they let their business happen to them. We recommend Profit First for gym owners, because it helps them take control of their money. Instead of waiting to see what they have left at the end of the month, they write themselves a couple of checks at the start. Then they cash them. And then they work hard to make sure the money’s in the bank! It works. We teach the 4/9ths model to most gym owners for the same reason. Instead of making wild guesses about what coaches should be paid, or trying to figure out a percentage, we tie payroll to revenue. Coaches can do 1:1 training; make more for group classes; do semiprivate training; coach nutrition; offer specialty programs–but the gym owner never has to worry about starvation. And neither does the coach. We teach the Prescriptive Model to every gym owner. Instead of hoping their “community” or “WOD scores” will keep clients around, gym owners meet with their members quarterly to measure progress; then they decide what’s next or each client. Members aren’t left to guess about their progress, or wonder if another ...
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Two-Brain Marketing Episode 14: Jack Wheeler

Mateo: 00:00 – Hey, it’s Mateo of Two-Brain Marketing, and on this edition of the Two-Brain Marketing podcast, I’m talking with Jack Wheeler from 360 Fitness. Jack basically taught me everything I know about marketing, so I’m super excited about this week’s episode. You’re going to learn about how in the last year, Jack spent $52,000 on Facebook ads and generated $400,000 in new-member revenue. So you don’t want to miss this. Make sure to subscribe to Two-Brain Radio for more marketing tips and secrets each week. Greg: 00:31 – Two-Brain Radio is brought to you by Two-Brain Business. We make gyms profitable. We’re going to bring you the very best tips, tactics, interviews in the business world each week. To find out how we can help you create your Perfect Day, book a free call with a mentor at twobrainbusiness.com. We would like to thank another one of our amazing sponsors, UpLaunch. Over the amount of time that you’ve had your business, how many people have come through your doors and never signed up for a membership? When I first opened, I remember getting everybody’s name and emails because that’s what I was told was the best way to start the conversation with potential new members. The big problem was I never knew what to say. Over many years, I spent countless hours developing plenty of emails to send to these new members or people that were thinking about signing up for a membership. This took a lot of time, probably way too long, and could have been spent on more productive things. If you’re in the same situation I was, don’t waste any more time and book a free session with UpLaunch.  UpLaunch has over a hundred pre-built emails to convert new leads into members and when your members decide to take a break, they have a whole campaign to get them back through the doors. You have ...
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Let's Change The Industry Together.

“If that’s how I have to act to succeed in fitness, then this industry isn’t for me.”   The REAL low point of my career as a coach didn’t come when I was losing money. It came when I was losing hope.   In early 2008, I finally realized that I needed help to run my business. I had finally figured out that being a good coach didn’t translate into being a good entrepreneur, and I went looking for help. But what I found turned my stomach.   The fitness industry has always been full of snake oil, deceit and hustlers. I was used to bad behavior when it came to training, diets and supplements. But when I sought help for my business, I expected better.   What I found was bait-and-switch advertising; scammy sales pitches; fake “ownership” plots to keep coaches tied to bad gyms; and advertising gimmicks that just didn’t work. Everyone made claims; no one gave proof. It turned my stomach. And I thought, “If that’s what it takes to succeed in this industry, then I don’t want any part of it.”   Luckily, I found help outside the fitness business, and brought what I learned back with me. I started sharing these lessons on my first blog, DontBuyAds.com, and then continued to publish every day for the next 11 years. Some of the best early feedback I got was: “Stop telling people what NOT to do. That’s what everyone else does.”   That was great advice. The fitness business doesn’t need more critics. The fitness business needs action. So I started writing more tactical blog posts: “Here’s how to do THIS”, “Here’s the first step to X”, and “Here’s your Intramural Open Playbook.” I started doing free calls, and telling gym owners exactly what to do–without trying to sell them anything. To date, our team has done over 2500 of these free calls, and I did ...
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Episode 172: Gym-Management Software: Our Unbiased Review

Greg: 00:00 – Hey everybody, it’s Greg with Two-Brain Media, and on this week’s episode we talked to Jay Williams. Jay Williams is the Director of Products at Two-Brain along with being a mentor. He’s been with Two-Brain since the very beginning. We get into the major software companies that are in the CrossFit-gym industry today and the pros and cons of each. We also talk about the ranking system that Jay developed to give you the very best as a gym owner, and you’d be surprised of who scored the highest. Make sure that you guys subscribe to Two-Brain Radio to hear the very best ideas to move you and your business closer to wealth. Greg: 00:38 – Two-Brain Radio is brought to you by Two-Brain Business. We’re committed to helping a million entrepreneurs find freedom and wealth. We’ll bring you the very best of the business world each week. To find out how we can help you create your Perfect Day, book a free call with a mentor at twobrainbusiness.com Chris: 00:56 – Everybody hates their insurance company until they need their insurance company. My insurance recommendation is Vaughn Vernon of Affiliate Guard. Before I get into this story, I want to make it clear here that I don’t get any kickback for recommending Vaughn, but I’ve done it so many times. Whenever anybody online asks a question about insurance companies, I always say Affiliate Guard. Here’s why. Years ago when we affiliated with CrossFit, my insurance company dumped me, citing quote unquote “tractor pulls” that we were going to be doing, whatever the hell that is. I’ve never pulled a tractor in my life. I’ve driven lots of tractors and I can tell you, I don’t think I could pull one if I wanted to, but that’s besides the point. At that time, the person who swooped in and saved CrossFit gyms in Canada was Joanne LeGal, ...
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