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A young entrepreneur sits at a laptop and wags her finger as she declines to offer a discount to clients.

Yoga No-No: Stop Offering Free or Discounted New-Student Offers

January 6, 2022 Vision
Shannon Brasovan offers an alternative intro that will build long-term relationships and help you establish the value of your service.
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How Does a Pastor Build Community at His Gym?

January 6, 2022 Member Retention Podcast
Want tighter community at your gym? Learn from the guy who built two.
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A sketch of two heads with blocks arranged inside them to illustrate problem solving.

The “Two-Brains” Approach to Solving Problems

January 5, 2022 Gym Operations
Chris Cooper presents a step-by-step plan to provide clarity and get your staff members back on the path to success at your gym.
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In a stack of wooden blocks with green happy faces, one unhappy red face stands out.

Process Problems and People Problems

January 4, 2022 Gym Operations
Chris Cooper supplies a list of questions to ask yourself when you aren't getting what you want from your staff members.
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CrossFit Home Office: The Value of Affiliation

January 3, 2022 News and Views Podcast
Chris Cooper sits down with CrossFit Home Office reps Gary Gaines, Austin Malleolo and Daniel Chaffey to talk about CrossFit affiliation and more.
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A banana peel sits on a dirty gym floor next to a set of rubber hex dumbbells.

When Staff Screws Up

January 3, 2022 Gym Operations
"No one can do it like I can!" If you've ever said this, it's likely your "incompetent staff members" aren't the problem.
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