Category: Hiring Staff

A purple and pink graphic image of the coronavirus with the words "daily brief."

Coronavirus Response: March 23

The daily update. Today’s Tactic: Help your clients get on a daily schedule. Give them a sample template. This will help them make time to exercise, meditate, prepare food and sleep better.

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How to Ascend Your Staff

There are four main levels of work in your business. If you plan to promote from within, you have to train staff members to have skills at their new level. Here’s how to do it.

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Upgrading Your Team

The CEO job is one that you probably weren’t prepared to take when you opened a gym. You’ve had to learn an entirely new skill set. No matter what new roles your staff members fill, they’ll have to learn how to do them, too.

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A very angry woman with clenched fists and steam coming out of her ears. Her shirt says, "I'm going to quit your gym."

Rep Week: Hard Conversations

You have to remove emotion from tough conversations before you can work on solutions. Here’s how to do it and prevent members from leaving angry. Practice this technique, and those members might return one day.

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A brown-haired gym owner sits at a wooden desk with a laptop and looks up with a small smile.

Rep Week: Coach Evaluations

The key to improving your staff is constant evaluation. And the key to good evaluation is frequency. Every three months, gym owners in our Growth Stage hold a Career Roadmap meeting with each staff member. Here’s how to run these meetings and improve your staff.

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