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What is the TwoBrain Workshop?

Last night, CrossFit’s EOD (Email of the Day) mentioned our local mentorship project: the TwoBrain Workshop.   After noticing that many of my seed clients at Catalyst are entrepreneurs, I started offering little seminars to them: Facebook Marketing, Affinity Marketing, and other burning topics.   Since many of the first lessons I shared in Two-Brain Business were taken from books and mentors in the non-fitness realm, it was easy to apply the lessons from my books to other local entrepreneurs. In fact, I was having SO much fun that I bought a 7800sqft building, and opened a coworking space, boardroom, and incubator offices. (www.twobrain.com/workshops)   And then something amazing happened.   The local entrepreneurs who come in for coffee, or to use coworking space, or to use our boardroom invariably ask about CrossFit. We’re not just leading CrossFit owners to real entrepreneurship; we’re leading entrepreneurs to CrossFit. That’s a million-watt win.   In fact, we’ve shut off all other marketing at the gym and now just focus on talking to people who come into the Workshop for coffee.   Many of them rent the boardroom for meetings…and ask us to build a short workout into their day! Some, seeking to lease office space, are requesting a gym membership quote as part of their lease. It’s crazy.   But here’s my favorite part:   Years ago, I realized that CrossFit gym owners have to learn good business practices MUCH faster than most other business owners. Because of the low barrier to entry, it’s very easy to open a CrossFit gym…and very hard to keep one open. That means thousands of people have jumped into entrepreneurship with very little preparation, and then SCRAMBLE to learn things as fast as possible. This isn’t the way it’s usually done. CrossFit gym owners are also faster learners for other reasons: we have good networks; we all have to start from scratch, without guidance; and our ...
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How To Paralyze Your Competition

Give them three great ideas.   Does that sound backward, or WHAT?   But if I know anything, after owning a business for 13 years and mentoring other owners for 6, it’s this: people with one great idea get it DONE. People with three great ideas get NOTHING DONE.   The reason the “other guys” took your idea and did it better? Because they’re not working on anything else. YOU are trying to do three things at once…and if you’re like me, not doing any of them very well.   Most CrossFit gym owners already have a big idea or two, but they can’t work on them because they’re coaching all the time. Their stress comes from their inability to act on a great idea. We get them to the Action point by leading them step-by-step in the Incubator.   We believe in a short period of intensive focus (usually 6-8 weeks) where we do things one at a time, in order, with each building on the one before it. Mentors guide owners through it one-on-one. Hundreds of videos and templates are available for homework–and the mentors tell the owners exactly which to watch, what to do, and make sure they DO it. Then they build.   We DON’T believe in selling access to a Facebook group, or selling courses without mentorship, because it’s paralyzing. I tried that with another company in 2015. We sold a lot of courses. Owners saved money on mentoring. And they didn’t get the results I wanted them to have.   If you told someone you’d guarantee their weight loss, how much personal attention would you give them? Probably a lot. You’d want to make SURE it would work. And that’s why we do 1:1 mentorship in the Incubator: I’m making a bet on you, and I want to make sure you’ll succeed.   But enough about that.   The best way to stop someone ...
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When To Run a 6-Week Challenge

We teach Affinity Marketing, which is the overarching practice of focusing on your best clients, and making new connections through the “Help First” strategy. That means we don’t usually focus on lead generation or social media advertising, because there are WAY too many easier opportunities to get new clients. People who find your brand online are usually unqualified “cold” leads who are nowhere near ready to sign up for a long-term service. They might not be able to afford a premium service like CrossFit. They might live too far away, or be too busy, or prefer to do Barre in the basement. But sometimes, we DO tell gym owners to run a six-week challenge. We’re a mentorship practice, so we don’t have to stick to a script. Sometimes a gym simply needs some new faces. Sometimes the owner needs a short-term win, even if it’s not a good long-term strategy. And sometimes an owner would simply not worry about their marketing. Tommy Hackenbruck shared his six-week challenge (the New-You Challenge) on our podcast nearly two years ago. Many of the others are copies, so I’ll use NYC as an example. Here’s how to do it best, what to avoid, and what to focus on: First, your focus should be on the long tail. Online challenges are often good at generating leads. Most of these are cold leads–they’re uneducated, unqualified, but curious. It’s hard to convert them to long-term clients, in my experience. But the real value of the challenge is to start a conversation, not convert cold leads into sales. If a person clicks through the ad, reads the landing page, fills in the form…and then suddenly goes dark, it doesn’t mean they’re disinterested. It doesn’t mean they’re scared. It just means they can’t sign up right now. They might not see how your service can solve their problem. They might not yet know they HAVE a problem. Their credit ...
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Episode 94: Relationship Marketing

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The Fastest Way to 10x Your Business

I was visiting a new gym in Boston. The coach said, “Warm up with double-unders.” I’m okay at those, so I did 100 unbroken. Then I noticed people were staring. “You just broke the record!” one lady said. The others were still frozen. “What was the record?” I asked. “SEVEN!!!” she said, loudly. I love visiting new gyms. To a brand-new CrossFitter, I can pull off a bit of athleticism because I have a good skillset even if my fitness isn’t at its peak. A REAL CrossFit athlete can usually lap me on any given day. The point is that context matters. The fastest way to 10x your business is to have a really bad business, and then make it mediocre. It’s very, very hard to 10x a GOOD business, because it’s already doing the things that make it successful. TwoBrain grew by 300% this year–which is remarkable–but it was only our second year. Growing Catalyst, IgniteGym or another of my established companies 300% would be close to a miracle. Because they’re already very successful. In fact, a 20% growth in Catalyst would be a 200% growth in other gyms. Context matters. When you’re considering growth, start with what you NEED to earn first: Being stretched I decided good seed would be investing in a business mentor- Chris Cooper… curious and wondering how long it would take to start seeing some fruit, we jumped in. That first year 2016 with 2BB we made 200K that’s 110K more than the year before!! More than that my family slowly started getting their dad and husband back. My parents started getting their son back… my friends started getting their friend back. My team started getting the leader they needed and wanted. This year we have already well surpassed our last year revenue and still have 2 months to go. The best part is because of this group I am constantly challenged to do ...
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Constant Reinforcement of Value

Politicians who are trying to get elected talk about what they’re going to do. Politicians who are trying to STAY in power talk about what they’ve DONE. Over and over again. I don’t want to be a politician. But I want to be really good at keeping people engaged long-term. SO here’s the strategy:   Constantly reinforce the value of your service by reminding clients what they get with their membership. For example: “Strength workout AND aerobic workout today, built into a full hour of coaching!” (It seems obvious, doesn’t it? But your clients need to be reminded that they’re paying for coaching, not access.)   Another example: “We’ve programmed an easier day for tomorrow, because we want to optimize your recovery time!”   (Remind your clients that you have a long-term plan for their success–you’re not just randomly choosing workouts online, which they could do themselves.)   Too often, we aim our sales and marketing messages at NON-clients, and forget to remind our current clients why they love our service.   Simple, right? So why doesn’t anyone do it except politicians? A few reasons: We believe the value of our service is obvious (it’s not) We believe our clients know all the benefits they get from us (they don’t) We believe people make decisions and stick to them forever (uh, no.) Novelty bias: over time, things that once excited us become normalized.   I’m as guilty as anyone. I only remind them of gym upgrades before I’m about to raise rates. I only say “I care about you” when I’m about to make a change they might not like. I only buy new equipment when I feel like I HAVE to.   Here’s the strategy many TwoBrain gyms are now often using: Monday – reminder message to current clients Tuesday – benefits-based message to future clients Wednesday – client story Thursday – love letter Friday – bright spots.   ...
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