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It's Two-Brain Day!

Today is the second anniversary of TwoBrainBusiness.com!   I started mentoring gym owners in 2012, after the publication of my first book, Two-Brain Business. For several years, my service was sold through a website company. But I thought I could provide a deeper, more valuable experience by focusing on 1:1 mentorship instead of selling video modules. I knew a personal mentorship was more work, and didn’t “scale” the way software does. But I also knew that a personal mentoring relationship is the ONLY thing that works for founders in the personal relationship business.   On February 13, 2016, over fifty gym owners followed me into the desert. Within 24 hours, other consulting companies offered me a job selling their stuff (I declined). Within a week, Ken, Dani and Jay started their own journey toward mentorship, and Brian and Larris soon followed. Today, Two-Brain is the largest fitness mentoring practice in the world.   Our motto and practice is “First with the head | Then with the heart | Then with the hands.” Here’s what it means:   First with the head: we use data to drive our decisions. We don’t guess. And we have the largest data set in the world, growing daily. Then with the heart: making the right decision is only half of doing the right thing. Change must be delivered with empathy and care. Then with the hands: knowledge without action is useless. Mentorship means you’ll take ACTION.   Education, empathy, accountability. Head, heart, hands. In that order.   Today, members of the Two-Brain Family are getting a little extra homework. And many of them will fly the Two-Brain flag on social media. When you see it, know that they’re working HARD to make the fitness movement stronger for everyone–even those owners who aren’t in the family yet. Join them or don’t, but thank them anyway: they’re raising the standard of care and pushing the standard of ...
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Episode 106: Building A Robust Business

An anti fragile business is one that grows while others are failing. Antifragility doesn't simply mean avoidance of problems; it means using problems to diversify and grow.
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What To Do When They Copy You

***This was my response to an email from Coach B. Coach B read a love letter from me last week called “Keeping Wolves Fat”, and responded with his own story. You’ve heard it before, and if you’re an innovator, you’ve probably been through this: you have a great idea. Another local gym copies it verbatim. You’re frustrated. What can you do? This is what I told him.***   Hey B, I read this on Friday and thought about it since then.   The reason I repeat the message “Don’t worry about being copied” so often is that I get copied a LOT. And it drives me nuts. Right now, three different companies are giving away  “Intramural Open Guides” as clickbait. Of course, the Intramural Open started at Catalyst from something I learned in 1989 at my high school. I don’t want credit for it, I just want people to stop ripping off Affiliates using my idea as bait. And I hear this all the time from high-tier gyms: “We start something, it’s awesome, and then everyone copies it.” And that, my friend, is the nature of being a leader. You have good ideas. They have your ideas. Because you’re a leader, and they’re in second place. Mel Siff once told me, “As soon as you plant a flag, people will start shooting.” He was mostly right. First they’ll criticize you, then they’ll copy you, and then they’ll claim your idea was so self-evident that anyone could have come up with it on their own. Arthur Jones made this defense when he was accused of stealing his machine designs from their Swedish inventor, Ling. It’s frustrating. But here’s the good news: 1. You’ll never run out of good ideas. 2. They already have. 3. People are smart. They know where good ideas come from, or they’ll learn, eventually. And people will graduate up to your service, just as they graduate up ...
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Prison Escapes and Hard Conversations

I don’t do powerlifting meets in prisons anymore.   Picture this: 4000 men, and all of them innocent (just ask them). All incarcerated for life. All bored to tears, with nothing to do except lift weights and smoke.   Every year, inmates in this prison [name withheld] used to get one present at Christmas: me, and a couple of buddies, who would come in and lift weights with them. We had an annual Powerlifting Meet, with judges and everything. My friends had massive lifts, and the inmates looked forward to our visits all year.   Then one year, some of them tried to escape.   They dug a tunnel sixteen feet down to pass below the electrified fence that was buried in the ground. They used homemade shovels. They carted sand out in their pockets and spread it around the yard. They worked through the night, and rigged up lights. They kept it a secret for years while they dug, hoping to end up in a forest on the other side of the fence.   Then, on the night before their escape, with only feet left to go, they were caught.   One of them got cold feet, and blew the whistle on the others.   These guys were CLOSE. The pickup car was ready. Guards later found a pile of dirt next to their escape hole, ready to fill it in. I mean, they were GONE. But one guy couldn’t do it. He gave up, and buried the rest.   Why? Because he wasn’t sure if the others were going to take him along. They wouldn’t answer his questions about it. They avoided a hard conversation with him. And now they’re all stuck for many more years, and all perks–including powerlifting meets–are canceled for everyone. The gym is full of bunk beds now.   Most gym owners, like these inmates, are one hard conversation away from freedom.   That ...
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Keeping Wolves Fat

If I asked, “Who’s your nearest competition?” what would your answer be?   We all know the political answer: “Other CrossFit gyms aren’t my competition. The couch is my competition.” But do you actually FEEL that way?   Are you comparing prices with them? Are they copying your stuff? Does anyone try to “poach” clients from the other?   Have you ever referred a client to a nearby box, or them to you? Why not?   I’m going to bet on one of two answers: fear, or famine.   It’s really one answer: if you’re starving, you’re scared to let any dollar (or any client) slip through your fingers, right? I know EXACTLY how that feels. I’ve been there. It’s tempting, when you’re broke, to engage in behavior that would embarrass you: deriding their program, finding things to dislike about them, running them down to potential clients. But if you’re starving, you sometimes feel like you have to.   When you’re broke, or just breaking even, you’re running scared. That makes fear the ONLY reason you have “competition” in your town from other boxes. Dump a million dollars on every gym in town, and you’d all be friendlier. Take away the money problem; get everyone operating from a solid base; and suddenly the confidence issues and trust issues are gone.   I grew up on a farm. We had wolves around. Fences kept them out most of the time. But if there was a long winter and food became scarce, the wolves would start taking chances. They’d steal sheep and kill chickens. Eventually, a bullet would find them, but not before they did some damage.   Our best defense was to keep the wolves FAT. When wolves are fat, they don’t chase your flock. So we fed them. Dead sheep, deer hit by cars on our road…all were dragged far into the bush, where the wolves would eat them. And ...
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Are You Poisoning Your Brand?

It is better to remain silent at the risk of being thought a fool, than to talk and remove all doubt of it.   A current maxim on social media strategy demands that we “be authentic”.   Great advice–unless you’re a jerk.   Or you’re thinking about sharing a strong political opinion with your clients.   Or you can’t spell very well.   Your clients are paying for a professional service. Your online persona has to reinforce your professional value.   A few weeks ago, a gym owner asked if her husband’s social media posts were hurting their business. This was a first for me, but obviously she was worried enough to ask. And for good reason: his Instagram feed was full of “Kick ’em all out!” and “Build the wall higher!” memes. There was some pretty outrageous stuff in there. His political affiliation wasn’t just polarized: it was extreme. Even a conservative would feel uncomfortable reading some of this stuff.   How would a client feel? How would they associate those beliefs with your business?   Like it or not, every entrepreneur is a public figure. The easiest way to get “likes” on Facebook is to be likable.   I’m not recommending that you fake anything. I’m suggesting you consider your audience before you post.   Gary Vaynerchuk is one of many “authenticity” advocates. Watch any of his videos from the last five years, and you’ll him use the F-word like a comma. His audience is entrepreneurs now.   But his audience USED to be neighborhood people who wanted to buy wine from his dad’s shop. Watch Wine TV’s first few years’ worth of episodes. Is there a single swear word?   Go ahead and check. Here’s the first episode to get you started.   Before the “Gary Vee” hype, Vaynerchuk was selling wine to a local audience of higher-income clients. He was mostly an owner-operator trying to turn ...
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