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Cash Flow and Metrics That Matter

It’s hard to get excited about math. It’s much easier to coach the third pull of the clean, right? But if you don’t know your numbers, you won’t be coaching for long. Gyms fail most often due to business ignorance, not bad coaching. But even the fear of closure won’t make you WANT to know your business metrics, so I’m giving you a new way to look at them. This is The Two-Brain Business BIG SHEET: a simpler way to track the metrics that really matter. You can download it free. RampUp and Mentoring clients are taught to use the tool optimally, and their results are tracked monthly for accountability. The metrics I track: 1. Gross Revenue: of course. But this is just necessary to calculate NET revenue. If a business owner is bragging only about their gross revenue, they’re hiding something (maybe ignorance.) 2. Total Members: Like gross revenue, only used to calculate ARM (below.) A gym with one member that profits $10 per month is better than a gym with 100 members and no profit. 3. ARM: Average Revenue per Member (per month.) This is a key metric that usually highlights an affiliate’s weakness right away. If you catch yourself saying, “I just need 10 more members!” you should stop and calculate your ARM. 4. LEG: Length of Engagement. I want to keep clients for at least 10 years, because I’d rather be a coach than a marketer. If your clients stick around for an average of 9 months, you’ll always be scrambling to replace them instead of coaching them better. 5. Net Gain this month: Your operating profit. If you’re “not in this for profit,” save yourself a lot of stress and get a job coaching. You’ll be happier. 6. Net Gain since First Month: Because I want you to see how quickly the mentoring program pays for itself. 7. Profit Ratio: Mentoring clients are trained to produce a 33% profit ...
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Sample Staff Contract

Consistency is more important than almost anything else.You should assume that every client will know what every other client is paying. You should assume that every staff member will know what another staff member is earning. You shouldn’t assume that staff will automatically “just know” what to do in every circumstance. You shouldn’t assume “common sense” exists—because it doesn’t. Contracts save relationships. Evaluations improve relationships. Use this contract as a starting point to solidify your relationships with your staff and help them understand their roles! Note: This contract is a sample/starting point only. Consult an attorney to ensure the contracts you use are tailored to your business and the jurisdiction in which you operate. Here’s the sample contract in PDF format:BlankTrainingContract Here’s the sample contract in DOC format:BlankTrainingContract   
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Sample Shareholders’ Agreement

Business is tough on relationships. Some new business owners are shy about documenting their partnership. They fear the formality will put a strain on their marriage, their bro-dom or their friendship. But when they’re done well, written contracts SAVE relationships. I’ve used this agreement for six different companies. I sold my share in two of them, and I’m still close friends with both former partners. I’m a fan of the “Shotgun Exit” in particular. It’s fair to everyone, and provides a quick way to “rip the bandage off.” When a business buyout occurs, emotions can spiral out of control. I believe it’s better to get it done quickly and stay friends. This is a sample, of course. Take it to a lawyer. In the sample, the two business parties are named “X” and “Y.” Sub your name in for X, their name for “Y,” and add a Z if necessary. Questions? If you’re starting a new box and want some help, you can book a free call here. Here’s the PDF version:Sample Shareholders’ Agreement Here’s the editable DOC version:Sample Shareholders’ Doc Further Reading: The Best-Laid Plans, CrossFit Journal
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Episode 12: Ideas

   
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The 10-Hour CEO Guide

Friends, I want you to take this weekend off. No gym, no homework. You only have to answer one question by Monday: where are you worst? Of all the hours you’re putting in every week, I guarantee there’s ONE that could be done better by someone else. If, on Friday, you struggle to respond politely to “Will lifting weights make me bulky?”–take that hour off. Fire yourself from that spot. Find someone else to be in the gym at that time. If you’re cutting corners at cleaning, fire yourself. Fire yourself from one hour–your worst hour–next week. This weekend, choose that hour. I’m attaching “The Ten-Hour CEO” from Two-Brain Business 2.0. By June, I’d like each of you to be spending 10 hours per week in a CEO role, or doing what gets you closer to “Perfect Day.” You’re going to start next week by dedicating ONE hour to that role. Block it off in your calendar. Book a call with your mentor. Do the next module in your program(they’re in a particular order for a reason.) Next week, you’re going to commit to TWO hours in the CEO chair. Here’s the template I use with many mentoring clients: 10-Hour CEO
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The Intramural Open 2016 – Your Complete Guide

For the last two years, hundreds of gyms have used our “Intramural Open” idea.One affiliate was featured on the CrossFit Games site for his version.The Intramural Open is a fantastic way to build your community during the CrossFit Open. The focus is on inclusion and celebration instead of competition (though there’s a good bit of that, too.) Every year, I’ve improved on the idea thanks to the feedback from hundreds of gyms.This year, for clarity, I’ll divide the “Intramural Open” into four stages: Draft, Pre-Open, Open and Post-Open. Immediately after the draft, the rest of your gym membership is open for recruitment. Captains can bribe, coerce or otherwise attempt to sign up any member for their team. Members sign up on the Games site [link: http://games.crossfit.com] to indicate their intention to compete. Captains report the recruitment of each athlete to in our Facebook group so two teams don’t lay claim to the same person. 1. Remind your clients that your goal is to provide fun, collaborative competition. Here’s how we presented it. Copy the post if you like (just link back to the catalyst gym site from whence it came). In our case, because scoring favors the largest team, we have a recruitment limit to keep things even. Any team can recruit up to 25 members–but must then wait for other teams to recruit 25 members before recruiting more. We have two Captains who are very good at recruiting–one left the draft with a list of texts already waiting on his phone. Expect more people to sign up for the Open because they’re asked by the Captains; this is the whole point of the Intramural Open. We had 22 signed up before the Draft, and hit 60 before 6 a.m. the next day. Skills Seminars Leading up to the Open, consider the main areas of potential “Bright Spots” for clients: -First time hitting a gymnastics skills, like toes-to-bar -First time reaching ...
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