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Chris Cooper

Top 5 Tactics to Generate Year-End Revenue

Need some fast cash before the end of the year? Coop's got you covered.
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A yellow sign on a blue background that reads "we do not want your feedback."

Why We Don’t Use Surveys (or Town-Hall Meetings)

Thinking of running a client survey in your business? Chris Cooper explains why it's a horrible idea that will cause problems for you.
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A closeup of a man placing a yellow earplug into his ear.

Squeaky Wheels: When Should You Ignore Clients?

Some clients offer unsolicited advice you don't need to take. Here's why—and whose advice you should act on instead.
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3 Minutes for Retention, Reacquisition and Re-Engagement

How to make more money and improve retention with 12 simple text messages.
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A closeup of a woman cupping her ear to listen on a yellow background.

Squeaky Wheels: When Should You Listen to Clients?

Some members deserve your ear. Chris Cooper tells you exactly how to find out who's in this important group of clients.
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A yoga teacher assists a student perfect warrior post in her studio.

Why a Yoga Studio Owner Needs a Mentor

Mentors provide the clarity, motivation and accountability yoga studio owners need to build profitable businesses.
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