Clients should be able to cancel memberships with ease. But you should make it difficult for them to want to do that.
“The wrong move at the wrong time can stall your progress for years; the right move at the right time can catapult you forward.”
Last chance to get critical gym data before anyone else: Two-Brain’s State of the Industry Survey closes in 24 hours.
Gym owners: Use this table to determine how much to pay yourself against the gross monthly revenue you generate.
Here’s exactly what will happen to the average big group gym if its owner thinks 5 percent churn is acceptable.
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Chris Cooper’s books are free on Amazon until the end of Aug. 8. Get one and then use what you learn to improve your gym!
Start tracking four critical sales metrics and use Chris Cooper’s battle-tested resources to improve your numbers today.
Mike Warkentin lists five costly errors he made because he based decisions on feelings instead of hard numbers and data.
