The most important part of your client interaction is also the one most coaches skip: It’s the review!
Every quarter, you should meet with each client and review progress. That’s what coaching means: evaluation and optimization. Anyone can follow any program for three months. Your job is to guide a client to the right program for the right amount of time and maximize success with that program. That means a quarterly goal review with every client.
Our data shows that the best gyms do this regularly. A system of regular feedback analysis and new prescriptions is the separator that microgyms need.
Book a Goal Review Session with 10 members.
Two-Brain gyms: The step-by-step process is on the Growth ToolKit: Retention, Milestone 3.
In Part 3 of the client journey series, you’ll learn how to review client progress, alter their programs and keep them around long enough to be successful.
Chris Cooper: “The New Client Journey: Reviewing Their Progress”