
Retention: Are You Majoring in the Minors?
Social outings, badges, competitions—they only move the retention needle a tiny bit. Here’s what to focus on instead.

Social outings, badges, competitions—they only move the retention needle a tiny bit. Here’s what to focus on instead.

Details on three key tactics: implementing annual rate increases, switching to biweekly billing and passing on credit-card fees.

Worried about charging a premium rate for coaching services at your gym? You need to see the numbers on our leaderboard.

When staff members make mistakes, don’t hold a lighter to your SOPs. Instead, ensure you evaluate staff to produce A+ performance.

David Lee Roth knew the value of writing down every single procedure—but many gym owners still fly by the seat of their pants.

Chris Cooper presents dirt-under-your nails stuff you can use today to protect your time and your focus so you can grow your gym.

The complete details on two less-common, high-value services that can help you serve clients and generate revenue.

You don’t have to focus on PT, but not offering 1:1 training might drive high-value clients and prospective clients away.

How do you bring new people into your fitness business? If you aren’t using an on-ramp, here’s why you need to create one today.