My first book about the gym industry, Two-Brain Business, is now over six years old. It just sold its 20,000th copy (thanks!) and its sequel, the more tactical Two-Brian Business 2.0, now finds its way to more than 10 gym owners every day. When I wrote the original, I included a list of 30 ideas for additional revenue streams. I had tested more than half myself, and seen the rest used successfully in different gyms. There were no wild guesses on that list. But the list was WAY too long–on purpose. When I wrote the book, gyms were increasingly narrowing their offerings to one: group classes. It was an obvious (and potentially fatal) mistake, and no one else was saying “this doesn’t work.” So I said the opposite: that diverse revenue streams not only increased revenue, but kept people around longer. It worked by giving people what they wanted instead of trying to cram the public through one little keyhole. Picture our service offerings on a spectrum. On the left side of the spectrum are the gyms selling group classes only. On the right side of the spectrum are gyms selling CrossFit, personal training, nutrition, HIIT, Zumba, spin, and 15 other things in 200 different combinations. In 2012, the left side was so heavy that it threatened to upset the whole table. So I took the opposite stance to pull people back to center. The “list of 30 ideas” did NOT mean “You should run 30 programs in your gym at one time.” It did mean, “You need novelty and diversity, and you should let your clients determine what you sell them.” Now that the majority of gym owners sell more than one service, it’s time to bring the balance back to center again. In the Founder Phase of gym ownership, you need to be really, really good at selling your core services. Your core service is fitness. Fitness is ...
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